Booking Terms and Conditions
The rental accommodation is under the supervision of the management company: ALQUILERES IFACH, S.L. Which is in charge of providing the various services, such as key collection, cleaning, maintenance, etc ...
2.- Area of application.
These general conditions of reservation apply to all booking agreements between the Lessee and the Lessor
3.- Conclusion of the reservation agreement
At the time the tenant makes a reservation through the Internet, in writing, by telephone, by e-mail or in person with the Lessor or with a booking agent, will be considered to be held a contract with these general conditions of reservation.
Changes in the contract and revocationsof these general conditions will only be effective if a written agreement has been made between the lessee and the booking agent. Every change in the rent price has to be agreed and written by both parts.
Prices are quoted in euros per accommodation and per week or per day.
ALQUILERES IFACH, S.L. reserves the right to modify the rental price if there are variations in rates, exchange rates and taxes. ALQUILERES IFACH, is not responsible for printing errors in brochures or price lists.
6.- Payment conditions.
The reservation can be made through the Internet, in writing, by phone, by e-mail or in person with a booking agent.
The reservation will be definitive when 30% of the price of the reservation is received on account, within the 3 working days from the realization of the reservation.
50% of the remaining amount must be in the possession of the booking agent no later than 28 days before the date of arrival as indicated on the booking form, and the remaining 20% will be paid by the key collection.
When the reservation is made within the four weeks prior to the rental period, 80% of the price of the accommodation will be paid when making the reservation and 20% of this amount, shall be paid by the key collection along with the extras .
ill be: 80% when booking and 20% at arrival and any deposits. Deposits will be refunded only if the booking cannot be honoured due to a cause attributable to the letter or booking agent.
The contract is rescinded (the reservation is cancelled) if the renter does not accomplish the conditions stated in the section number 6. The deposit is kept to cover the incurred costs and the damage suffered, included the loss of benefit.
In case of cancellation ALQUILERES IFACH, S.L. Shall be entitled to be paid management expenses that are duly justified.
Except for the demonstrable case of force majeure of the client, ALQUILERES IFACH, S.L. You will also be entitled to compensation consisting of:
10% of the deposit when the cancellation is made more than 30 days before the arrival of the client in the accommodation .
50% when done with an advance of more than 7 and up to 30 days.
100% when the cancellation is made with 7 or less days in advance.
ALQUILERES IFACH, S.L. Request a deposit of € 150,00 for tourist apartments, in the case of holiday villas can vary from € 300 to € 1000, depending on the house.
This deposit must be paid on the day of arrival, by blocking it on the credit card of the tenant.. The deposit will be returned within 7 days after the end of the rental period.
In case of damages and / or losses in the leased, the total amount of the same will be deducted from the deposit.
If damage and / or loss suffered in the leased, or damage suffered by the owner and / or the provider of the accommodation are higher than the amount paid as security, the lessee must pay the rest directly to the accommodation
provider.Breakages, losses and / or damage to the leased must be reported immediately to the accommodation provider.
10.-Liabillity of Lessor.
The accommodation provider, booking agent or landlord will not be responsable in any way for the loss (of value) and / or damage to the belongings of the tenant and other occupants caused by improper use of the leased property.
If the lessee suffers damage as a result of defects in the property, the lessor's liability shall be limited to the rental price. .
The legal compensation will be applied to the damages that have occurred as a result of the contractual breach of the lessor. The landlord will not be responsible for any other damages.
11.-Responsibility of the tenant.
The tenant who reserves accommodation for other occupants (in addition to himself) will be jointly and severally liable of the total rental price and damages caused by his behavior
and for the conduct of all others who stay with him in the rented accommodation. The reservation will be valid for the number of people indicated on the booking form.
Therefore, it is not allowed to occupy the accommodation with more people than indicated, occupancy with a higher number of people could lead to termination of the rental contract and loss of the deposit.
In that case, payments made will not be refunded and the lessee must pay the amount . If the tenant intends to accommodate more people than allowed, they must make a reques,
in writing to the booking agent prior to the start of the rental period. The accommodation provider may refuse to do so or require payment of an additional charge.
The tenant agrees to occupy the accommodation in accordance with the general rules in force. If the client leaves the apartment for particular reasons, before his stay, he will not be entitled to any refund.
12.- Lenght of stay ,arrival and departure.
12.1.- Usually the minimum stay is 7 days. The usual dates of arrival and departure may vary depending on the location (see details on the web).. Outside high season, you can usually choose any day of the week as your arrival or departure
date.For the rental period of 4 days or less will be charged usually one supplement per day. For more information you can contact your booking agent.
In case you arrive after the indicated time, the accommodation provider has the right to charge you the costs originated by this key delivery.
12.2.- On the day of departure, must leave the accommodation at the time indicated by their agent, otherwise the accommodation provider and the owner are entitled to claim compensation for damages
This act could imply, as a minimum, the loss of the deposit.
High season: opening hours from 17:00 p.m. to 19:00 p.m.
Departure time, before 10.00 hours. Off season: consult.
12.3.- At departure the tenant must leave the accommodation in a considerable, tidy and swept state.
The elements inside and outside the accommodation like furniture etc ... must be put in their original place.
The dishes should be washed and stored in their place
The Hosting Provider has the right to make a final inspection.
If the Lodging Provider observes that several pieces of furniture have not been put in their original place,or if the accommodation is not in a considerable state of order and sweeped, the hosting provider have the right to charge the additional cost to the tenant (€ 30).
13.- Modification or termination.
In case of force majeure or circumstances of such nature that it is not considered reasonable to require the fulfillment of the contract the manager may modify some of the contracted services, replace the rented accommodation with a similar accommodation or even cancel the reservation.
In the latter case, it undertakes to return of the amounts already paid.
It is forbidden for the lessee:
14.1 - The use of the accommodation or overnight in the same, for a number of users higher than the one indicated in the contract.
14.2.- The transfer of the contract, reservation or use to third parties.
14.3.- Perform any activity contrary to coexistence, usual hygiene and public order, or that prevents the normal rest of other users of the property or neighbors.
14.4.- Any actions contrary to the diligent use of accommodation, equipment and facilities that are part of the same.
Failure to comply with these prohibitions may constitute grounds for termination of the contract, prior warning and payment for damages
In case of appearance of errors or deficiencies in the accommodation
and in order to avoid inconveniences, you must notify the management company immediately
If the deficiency is not resolved to your satisfaction, you must submit a written and reasoned complaint to the management company.
If you change to another accommodation or leave early the rented accommodation without consulting the management company, you will lose all restitution rights.
The rental price does not include any type of insurance, unless it is expressly stated that the rental price includes insurance and the type of insurance is indicated.
On the website and in the price list you can check if the cleaning costs are included in the corresponding accommodation.
If this is not the case, the corresponding expenses are indicated together with the amount of the rent in the booking form. Usually these expenses are paid on arrival by the key delivery address.
18.- Bed linen and towels.
Bed linen and towels are usually included in the rent. To be sure, you can check on the website the characteristics of each accommodation. You may have to change your bed linen and towels at the end of each week of your stay at the reception of the company delivered the key .
19.- Additional facilities.
In many cases, if indicated at the time of booking, you can request an extra bed, a cot, a highchair, etc., at an additional cost, which you can consult on the website.
20.- Domestic animals
Most owners do not allow pets. Only with the authorization of the management company and with indication in the reservation form, it will be allowed to have a pet in or around the house. The supplier of the accommodation may require an increase of mandatory final cleaning costs of € 55.00 per pet as well as an additional amount of Security Deposit.it.
The management company is not responsible for the noise and inconvenience caused by the works or other circumstances of the tenants, coming from third parties outside the same.
22.-Television with satellite
If the description indicates satellite TV, this does not automatically mean that you can receive all the programs you want. The owners of the houses, mostly foreign, have decoders that are not always suitable for capturing Spanish broadcasters.
23.-Water and electricity
In southern countries there are more frequent cuts in water supply and electricity.Municipal and / or regional authorities, for different reasons, may agree to temporarily cut or limit distribution.In case of a cut of in the supply of water or electricity, the company management will provide the most appropriate means to supply the necessary mínimum.
It may happen that in certain seasons for accommodation with heating or air conditioning are required payment of a weekly charge. For more specific information, you can check the characteristics of the accommodation on the website or you can contact your booking agent.
In accordance with Organic Law 15/1999 on the Protection of Personal Data ALQUILERES IFACH, SL, domiciled at Calle Castellón 4, Edificio Turis, bajo, 03710 Calpe (Alicante), informs you that the data Both you and the owner of the reservation portal to which you have provided your data for the contracting of our products / services will be part of a file duly registered with the Spanish Data Protection Agency for the purpose of managing The provision of the service and fulfill legal and contractual obligations, as well as to send you commercial information by any means including electronic, about our products and services related to the field of apartment rental. If you do not authorize the processing of your data for the latter purpose, please check this box ().
In this sense, expressly authorizes the processing of personal data that may be collected during the service, for the purpose of managing the provision of the same, which may include data relating to your health.
By signing this document, you expressly authorize, where appropriate, the international transfer of your data to the owner of the reservation portal, Tripadvisor Inc., domiciled at 400, 1st Avenue Needham - MA 02494 USA, acting on Quality of treatment manager of ALQUILERES IFACH, SL, with the sole purpose of providing the reservation service. In this sense, ALQUILERES IFACH, S.L., guarantees that this entity is up to date and complies with the measures of protection of personal data established in the current Spanish legislation. Check this box () if you do not authorize the international transfer of your data.
In the event that you wish to exercise your rights of access, rectification, cancellation and opposition direct a written communication to ALQUILERES IFACH, S.L. To the address indicated above to those effects, with the reference "LOPD - Customers" attaching a copy of its National Identity Document or equivalent identification document.
26.- Legal Regime.
In matters not provided in this Agreement shall apply as provided in the Civil Code and the Decree 92/2009 of 3 July on the Consell de la Generalitat Valenciana,
whereby approves the regulatory regulation of tourist housing and management firms, within the territorial scope of the Comunitat Valenciana and complementary standards.